Reference

What You Agree To When You Use accuracing

These terms set the rules for your account — what you can do, what we can do, and how disputes get handled. Access to accuracing depends on state law and is available only where local law permits.

US-eligible states onlyPayPal, Venmo, Play+ coveredAccount-level enforcementState law appliesContact us to dispute
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accuracing What You Agree To When You Use accuracing
CONTACT PATHS

Reach Us About a Terms Question

If something in these terms isn't clear, or you want to flag a concern about your account, we have three direct paths. Use the one that fits — a terms dispute over a PayPal withdrawal needs a different thread than a quick account access question.

Team online

Live Chat

Open chat from any page in your account. Describe your terms concern and an agent will pull your account record to respond with context, not a script.

Email Support

Send detailed terms or payment disputes to our support address. Include your account ID and the transaction reference for any PayPal, Venmo, or Play+ issue.

Account Help Center

Your account dashboard has a help section with the current posted terms, recent policy updates, and a form to submit a formal written objection.

HOW WE ENFORCE THIS

Account Security and Policy Handling

These terms are enforced at the account level, not as abstract policy. Here is what that means in practice — how we protect your data, how long we keep records, and how you request a correction or deletion.

Data Retention

We retain your account and transaction records as required by applicable state law. You can request a summary of what we hold by submitting a written request through account support.

Account Security

Your account is protected by password and optional two-factor authentication. Never share login credentials. A breach caused by credential sharing is outside our liability under these terms.

Cookie and Tracking Policy

We use session cookies to maintain your login and track wagering activity for compliance. You can review cookie settings in your account preferences at any time.

Requesting Changes

To dispute inaccurate account data or request a correction, contact support via email with your account ID. We aim to respond to formal data requests within the timeframe state law requires.

Common Questions About These Terms

These are the questions we actually get about our terms — account eligibility, payment disputes, data rights, and what happens when terms change.

Account access depends on your state's law. You must be in an eligible state where online wagering is permitted. We verify location at account creation and periodically during active sessions.

We post updated terms and notify your registered email address. Continuing to use your account after the effective date of a change means you accept the revised terms.

Yes. Contact our support team first and reference your transaction ID. We investigate internally before you escalate to PayPal or Venmo directly — that sequence is required under these terms.

Email support with your account ID and a written data request. We will compile your transaction history, login records, and account changes and send them within the timeframe state law requires.

Suspension freezes wagering and withdrawals pending review. We will contact you at your registered email. Any funds held in your Play+ or linked wallet remain yours during a suspension review.

These terms apply wherever you hold an account, including players in Houston or Phoenix, but access depends entirely on whether your state permits online wagering under local law at the time you log in.
Reference

Terms & Conditions

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.

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