Reference

What You Agree to When You Use accuracing

These terms govern your account, your transactions through PayPal, Venmo, and Play+, and your eligibility based on state law. Access to accuracing is available where local law permits, so check that your state allows online wagering before opening an account.

State-Dependent EligibilityAccount Ownership RulesPayment Terms: PayPal, Venmo, Play+Data Retention PolicyUser Rights & Requests
accuracing What You Agree to When You Use accuracing
ACCOUNT SECURITY PRACTICES

How We Protect Your Data and Account

We handle your personal information under standard US data-protection practices — collection is limited to what account operation and legal compliance require, and we do not sell your data to third parties.

Data We Collect

We collect name, address, date of birth, and payment identifiers tied to PayPal, Venmo, or Play+ to verify identity and process transactions accurately under applicable state requirements.

Cookie Usage

Cookies track your session, payment flow, and device preferences. You can manage cookie settings in your browser, though disabling certain cookies may affect account login behavior on mobile.

Retention Schedule

Account and transaction records are retained for the period required by state law and financial regulations. After closure, a standard retention window applies before data is deleted from our systems.

Requesting Changes

Submit a data access, correction, or deletion request through the Legal section in your account dashboard. We aim to respond within the timeframe your state's applicable law requires.

LEGAL CONTACT PATHS

How to Reach Us on Policy Questions

Team online

Live Chat

Open the chat widget inside your account dashboard to ask about a specific term, a transaction dispute, or account eligibility. Responses cover policy and account-specific details.

Email Support

Send detailed legal or account queries to our support address listed in your account settings. Include your account ID so we can pull the relevant transaction or policy record fast.

Account Dashboard

The Legal section in your account settings holds the current version of our terms, your transaction history, and the form to submit a data access or deletion request.

Legal Questions We Hear Most Often

These are the policy questions we get asked most frequently — around eligibility, account rights, data handling, and what happens when you contact us about a dispute.

Availability depends entirely on your state's laws. We verify your location during registration and restrict access in states where online wagering is not authorized under applicable state law.

We retain transaction and identity records for the period required by state financial regulations. After that window closes, your personal data is deleted from our active systems per our retention schedule.

Yes. Submit a data access request through the Legal section of your account dashboard. We'll pull together your account information and respond within the timeframe applicable state law requires.

Payments through PayPal, Venmo, or Play+ are covered by both our platform terms and each provider's own agreement. You confirm you are the verified account holder when you initiate a transaction.

Start with the dispute form in your account dashboard — include the transaction date and amount. We review account-side records before you escalate a claim to PayPal, Venmo, or Play+ directly.

Yes. We may suspend access, freeze a balance, or close an account if a confirmed policy violation occurs or if required by applicable law. You'll receive a notification through your registered contact method.
Reference

Legal

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.